Customer Relationship Manager – Paid Internship
Мимоза 99 is a team of young and creative individuals challenging e-Commerce industry. We strive to consistently deliver the highest quality products and services to our customers and to constantly improve ourselves in all aspects.
Based in our office in the heart of Belgrade, our professionals strongly believe in recruiting bright, enthusiastic, young individuals who add further expertise to our already well-coordinated team. A creative hub ranging all the way from developers and designers to accountants and consultants, Мимоза 99 is able to keep everything in-house, avoiding the intermediary that could slow down or blur business’ prime vision.
- Deal directly with customers either by email or live chat
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Provide pricing and delivery information
- Maintain customer databases
What we offer:
- Working in a young and informal international environment in our brand new office downtown Belgrade, Serbia
- Opportunity to develop your experience and take part of a successful e Commerce startup
- Possible future employment
- Flexible working hours
- Free coffee, lots of energy drinks and fun included
To be successful for this opportunity, you will have:
- Strong people skill and proven experience in making people feel happy
- Some Customer service and/or Sales experience would be an advantage
- Structured & organised approach to your workload
- Able to adjust to quick changes as the industry is very dynamic
- Fluent in English (reading, speaking, writing)
- Highly motivated person
- Desire to develop
- Internet literate
- Some weirdness is a plus
Мимоза 99 is a team of young and creative individuals challenging eCommerce industry. We strive to consistently deliver the highest quality products and services to our customers and to constantly improve ourselves in all aspects.
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